Guide
What Is an API? How Business Systems Exchange Data
An API is a defined way for software to request information or an action from another system. Learn how APIs work and what a business integration still needs.
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Understand the technology behind business systems
Practical guides explain how software, AI, data, security and delivery concepts fit into business operations, with clear examples and limits to consider before adoption.
01What Is an API? How Business Systems Exchange Data
02What Is MCP? Connecting AI to Business Tools
03What Are Agent Skills? Reusable Workflows for AI
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Start with the concept
Browse focused explainers on the building blocks, workflows and decisions behind connected business systems.
GuideWhat Is MCP? Connecting AI to Business ToolsThe Model Context Protocol (MCP) gives AI applications a common way to connect to external context and tools. Learn how hosts, clients and servers work, and where permissions still matter.Read the guide
GuideWhat Are Agent Skills? Reusable Workflows for AIAgent Skills package task instructions and supporting resources for compatible AI agents to use when relevant. Learn how the format works, what Skills do not provide, and how they differ from MCP and APIs.Read the guideMore technology guides
GuideWhat Is an AI Agent? How It Uses Tools to Complete TasksAn AI agent combines a model, instructions and configured tools to work towards a goal. Learn how agents differ from chatbots, models and RAG, and where human review still matters.Read the guide
GuideWhat Is RAG? How Retrieval Grounds AI AnswersRAG retrieves relevant external information for a language model to use when answering. Learn how retrieval and generation fit together, and why citations do not guarantee correctness.Read the guide
GuideWhat Is an LLM? How Large Language Models WorkA large language model learns language patterns from data to generate or transform text. Learn what it can do, why fluent output can still be wrong, and how it differs from an AI agent.Read the guide
GuideWhat Is a Webhook? Event-Driven System UpdatesA webhook sends an HTTP request to a configured endpoint when a selected event occurs. Learn how it differs from API polling and what receivers need to handle safely.Read the guide
GuideWhat Is System Integration? Connecting Business SoftwareSystem integration connects separate applications or services so they can exchange data or coordinate work. Learn what teams need to define and how integration differs from workflow automation.Read the guide
GuideWhat Is Workflow Automation? From Triggers to ActionsWorkflow automation applies defined triggers, conditions and actions to move work between steps. Learn where approvals and exception handling fit, and how automation differs from integration.Read the guide
GuideWhat Is a Data Pipeline? Moving and Preparing DataA data pipeline moves data through repeatable steps such as collection, validation and transformation before delivering it to a destination. Learn where ETL fits and what needs monitoring.Read the guide
GuideWhat Is IoT? How Connected Devices Share DataThe Internet of Things connects identifiable physical or virtual devices so they can communicate and support services. Learn how an IoT system works and how it differs from AIoT.Read the guide
GuideWhat Is Zero Trust? Access Based on Identity and ContextZero trust removes implicit trust based only on network location or ownership. Learn how identity and access decisions apply to resources, and what an architecture still needs to work.Read the guide
GuideWhat Is an MVP? A Product Test for Validated LearningA minimum viable product is the smallest useful experiment that lets a team learn about a product assumption. Learn how an MVP differs from a prototype or proof of concept, and what makes a test meaningful.Read the guide