Guide
What Is an API? How Business Systems Exchange Data
An API is a defined way for software to request information or an action from another system. Learn how APIs work and what a business integration still needs.
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Understand the technology behind business systems
Practical guides explain how software, AI, data, security and delivery concepts fit into business operations, with clear examples and limits to consider before adoption.
01What Is an API? How Business Systems Exchange Data
02What Is MCP? Connecting AI to Business Tools
03What Are Agent Skills? Reusable Workflows for AI
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Start with the concept
Browse focused explainers on the building blocks, workflows and decisions behind connected business systems.
GuideWhat Is MCP? Connecting AI to Business ToolsThe Model Context Protocol (MCP) gives AI applications a common way to connect to external context and tools. Learn how hosts, clients and servers work, and where permissions still matter.Read the guide
GuideWhat Are Agent Skills? Reusable Workflows for AIAgent Skills package task instructions and supporting resources for compatible AI agents to use when relevant. Learn how the format works, what Skills do not provide, and how they differ from MCP and APIs.Read the guideMore technology guides
GuideWhat Is an AI Agent? How It Uses Tools to Complete TasksAn AI agent combines a model, instructions and configured tools to work towards a goal. Learn how agents differ from chatbots, models and RAG, and where human review still matters.Read the guide
GuideWhat Is RAG? How Retrieval Grounds AI AnswersRAG retrieves relevant external information for a language model to use when answering. Learn how retrieval and generation fit together, and why citations do not guarantee correctness.Read the guide
GuideWhat Is an LLM? How Large Language Models WorkA large language model learns language patterns from data to generate or transform text. Learn what it can do, why fluent output can still be wrong, and how it differs from an AI agent.Read the guide
GuideWhat Is a Webhook? Event-Driven System UpdatesA webhook sends an HTTP request to a configured endpoint when a selected event occurs. Learn how it differs from API polling and what receivers need to handle safely.Read the guide
GuideWhat Is System Integration? Connecting Business SoftwareSystem integration connects separate applications or services so they can exchange data or coordinate work. Learn what teams need to define and how integration differs from workflow automation.Read the guide
GuideWhat Is Workflow Automation? From Triggers to ActionsWorkflow automation applies defined triggers, conditions and actions to move work between steps. Learn where approvals and exception handling fit, and how automation differs from integration.Read the guide
GuideWhat Is a Data Pipeline? Moving and Preparing DataA data pipeline moves data through repeatable steps such as collection, validation and transformation before delivering it to a destination. Learn where ETL fits and what needs monitoring.Read the guide
GuideWhat Is IoT? How Connected Devices Share DataThe Internet of Things connects identifiable physical or virtual devices so they can communicate and support services. Learn how an IoT system works and how it differs from AIoT.Read the guide
GuideWhat Is Zero Trust? Access Based on Identity and ContextZero trust removes implicit trust based only on network location or ownership. Learn how identity and access decisions apply to resources, and what an architecture still needs to work.Read the guide
GuideWhat Is an MVP? A Product Test for Validated LearningA minimum viable product is the smallest useful experiment that lets a team learn about a product assumption. Learn how an MVP differs from a prototype or proof of concept, and what makes a test meaningful.Read the guide
GuideWhat Is a Progressive Web App (PWA)?A progressive web app is a website that can be installed, work offline and send notifications on supported devices. Compare PWAs with websites and native apps, their limits, and what to check first.Read the guide
GuideWhat Is Single Sign-On (SSO)?Single sign-on lets people use one trusted login across several apps. Learn how identity providers work, how SSO pairs with MFA, what it does not replace, and what to ask before rollout.Read the guide
GuideWhat Is Computer Vision? YOLO vs Vision-Language Models vs JevComputer vision spans fast detectors like YOLO and vision-language models that can explain images. TypeSafe AI's Jev is not a vision model, but can act as a fast, typed decision layer between them.Read the guide
GuideWhat Is an AI Worm? Self-Replicating AI and Connected-Device RiskAn AI worm is malware-like software that uses an AI model to spread between systems. Here is what Anthropic's October 2026 research found, what it did not show, and practical steps for connected devices and AI agents.Read the guide
GuideWhat Is a Content Delivery Network (CDN)?A content delivery network caches website files on servers closer to visitors. Learn how a CDN works, what it helps with, what it does not replace, and what to ask your team or vendor.Read the guide
GuideWhat Is Multi-Factor Authentication (MFA)?Multi-factor authentication asks for more than a password before granting access. Learn what the factors are, common methods, limits, and what to ask for business systems and admin accounts.Read the guide
GuideWhat Is an SSL Certificate? Why Renewals Are Getting More FrequentAn SSL certificate lets browsers confirm they are talking to the right website over an encrypted connection. Certificate lifetimes are getting shorter, so renewal needs to be automated and watched.Read the guide
GuideWhat Is CI/CD? Automating Build, Test and Release StepsCI/CD automates the steps that take a code change from a developer to a running website or app. Learn what the terms mean, what a pipeline does, its limits and what to ask your team.Read the guide
GuideWhat Is a Wireframe? Agreeing Page Layout Before Design and BuildA wireframe is a simple plan of a screen that shows structure, content and actions before visual design. Learn how wireframes differ from mockups and prototypes, and how to review them.Read the guide
GuideWhat Is a Staging Environment? Checking Changes Before Go-LiveA staging environment is a copy of your live setup where changes are checked before go-live. Learn how it differs from development and production, and what to ask your vendor.Read the guide
GuideWhat Is User Acceptance Testing (UAT)? Checking Software Before Go-LiveUser acceptance testing (UAT) is when the people who will use a new system check that it supports their real work before go-live. Learn who takes part and how to plan it.Read the guide
GuideWhat Is Website Monitoring? Checking More Than UptimeWebsite monitoring means checking a live website on a regular schedule so problems are found before visitors report them. Learn what to check beyond uptime and where to start.Read the guide
GuideWhat Is Regression Testing? Keeping Existing Features WorkingRegression testing checks that features which already worked still work after a change. Learn why updates can break untouched parts of a system and which journeys to check first.Read the guide
GuideBefore Connecting FPS or E-Payment to a Hong Kong Booking SystemAdding FPS or another e-payment method to a booking system is mostly a process question. Decide payment ownership, reconciliation, access and go-live steps before development starts.Read the guide
GuideWhat Is a Software Support SLA?A software support SLA sets out what is covered, how fast issues are handled and who owns what. Learn what to define before relying on support for a custom or inherited system.Read the guide