Our client is an online game trading platform that provides top-up & virtual goods trading services for customers. They need to redesign their existing website with an advanced admin panel that manages client database, transaction records & auto release game keys.
Challenges
β Traditional CMS cannot manage sales flow from order placement to game keys release
β Increasing orders & various payment channels make operations hassling
β Manual release of game keys upon payment confirmation causes delays
β Worries on affecting existing operations during data migration
Solutions
Customized admin panel
β Manage client profiles, orders & payment status on a single cloud-based platform
β Confirm payment status with auto notifications before product release
β Allow manual & auto release of game keys upon payment confirmation
β Dashboard of sales status & sales reports download for monthly review
Outcome
β Manage to add new products & edit pricing or discount anytime
β Streamline operation flow that increased staff capacity to handle more sales
β Ensure payment is received before game key releases
β Migrate client data from old to new system without affecting business operations