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Cloud System | eShop | Membership | Website

Zipper & metal manufacturer

Our client is a manufacturer of zippers. They need to revamp their website to continue delivering best-in-class services to corporate customers.

Zipper & metal manufacturer for global high fashion 

Corporate website with user behavior tracking & CS tools to enhance customer journey

Our client is a manufacturer of zippers & metal accessories for high fashion industry. They need to revamp their website to continue delivering best-in-class services to corporate customers through implementing e-marketing automations.

Challenges

– Unable to join regular oversea exhibitions due to uncertain global environment
– No CRM & effective instant messaging tool integrated with existing website
– A virtual platform is needed to keep clients informed of latest products
– Require to know customers behavior while browsing the website for more insights

Solutions

Website & CMS development
– Integrate with heatmap tool that highlights website sections with most visits
– Instant messenger that allows multiple sales to response to requests with chat records
– Customized CRM to record customer’s special occasions with reminders to sales
– Email blasting tools to send out customized messages to specific groups
– Auto email to sales if any specific actions performed i.e. catalog downloaded

Outcome

– Modernized website UI that enhanced corporate image of the traditional brand
– Implemented e-marketing tools streamlined sales & customer service operation flow
– Shortened response time with products promoted that best fit customers’ needs
– Insights brought by customer actions provide deeper understanding of market demand
– Enhanced communications with customer even without physical events

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QR Code
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QR code
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About technine
Founded in 2019, technine is a fast-growing software R&D powerhouse and system integrator headquartered in Hong Kong, with satellite offices in the UK and Canada. Led by industry veterans, our multidisciplinary team of engineers, designers, and innovation leads delivers scalable, future-ready digital solutions.

We specialize in end-to-end system development — from mobile apps and web platforms to cloud infrastructure, IoT, AI automation, and Web3 technologies — helping enterprises enhance efficiency and unlock new value.

We also support rapid innovation through PoC and MVP projects, with a fast, flexible development approach that shortens time to market and adapts to evolving business needs.

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