Self-service pet SPA booking and access system
This project connects location and time-slot availability, online payment and smart-lock access for self-service pet SPA rooms. Customers can book a supported service online, while premium grooming or package enquiries can be directed to WhatsApp for staff handling.
Service selection and payment
01Customers can choose a location, date and time to review current availability.
Standard self-service options, including small- and large-pet SPA sessions, can proceed to online checkout.
Premium grooming and package enquiries can be redirected to WhatsApp when individual staff handling is required.
After payment, the system sends a booking confirmation and access credential by the configured email or SMS channel.
Time-bound smart-lock access
02The booking QR Code or PIN is linked to the reserved time slot.
Customers can use the credential at the connected front-door or SPA-room smart lock.
Access follows the configured booking window and can be revoked by an authorised administrator when required.
Operations and booking administration
03Staff can review reservations through a calendar, block maintenance periods and reschedule a booking for a customer.
Authorised administrators can review entry logs, assist with remote unlocking and revoke an access credential.
The administration portal records revenue and service use by booking period and service type for operational reporting.