Property management system for a private residential estate
This case covers a Hong Kong private residential estate with a residents’ clubhouse. The system connects access control, visitor handling, video intercom, clubhouse booking and payment across resident, staff and administration workflows.
Operating requirements
01Improve control over resident and visitor entry
Simplify visitor registration before arrival
Replace manual clubhouse booking with an online process
Give property staff clearer access permissions and entry records
One connected property system
02Entrance hardware combines facial recognition, QR Code and NFC readers with smart locks.
Residents use the app to display a personal QR Code, issue temporary visitor QR Codes, receive video intercom calls, unlock authorised entrances remotely, and book and pay for clubhouse facilities.
Property staff use a separate app for authorised remote unlocking, video intercom responses and the resident contact directory.
The cloud administration panel manages resident profiles, visitor groups, access permissions by tower and flat, clubhouse booking and payment approval or rejection, and record exports.
How the workflow supports daily operations
03Residents can issue visitor QR Codes before arrival and respond through video intercom when needed.
Property staff can review access and booking records and handle clubhouse bookings during peak periods.
Booking controls help avoid conflicting reservations for clubhouse facilities.