Mini-storage company
This case study explains Mini Storage Company Case Study, outlining the business context, key technology choices, and practical value for digital transformation teams.
Our client is quickly expanding mini-storage company based in Hong Kong. They are opening multiple sites across various locations at Kowloon, New Territories & Hong Kong Island to serve the demand of asset storage to save living & office space.
Challenges
01No receptionist for 24/7 service for space rental & urgent request
High security standard is needed to safeguard customers’ assets
Existing hardware set does not allow integration with software
+100 doors for each site located in various districts
Solutions
02IoT hardware installation & cloud-based system
Application website for contract signing & e-payment for storage rental
Customized software with API that allow opening doors by scanning QR codes
Generate QR code with usage time limit to unlock main entrance & specific locker
Install QR code scanner & IoT controller to enable unlocking doors through network
Outcome
03Enabled self-serve rental of storage through mobile device anytime
Allow requests to access storage anytime without customer services
Single admin panel to manage & monitor access data of doors at multiple sites
Enabled 24/7 unmanned business with the least staff to handle admin work