Hong Kong Groceries Chain Group
This case study explains Hong Kong Technology, outlining the business context, key technology choices, and practical value for digital transformation teams.
Our client is a groceries group with +30 stores across districts in Hong Kong. They have +500 employees including supporting units in back office, full-time & part-time frontline staff to maintain operations & stocks to serve local families.
Challenges
01No repository to manage various store details & respective staff profiles
Need centralized system to manage salary, MPF, leave application records
Hassling to manage duty rosters for various shops & staff allocations
Different salary rate & working hours make salary calculation difficult
Solutions
02Customized HRM system
Comprehensive features i.e. salary, MPF, tax & leave management
Duty roster feature to manage staff allocations for various stores
Letters & document templates that reduce time for paperwork
Outcome
03Enable managing most HR work for staff anywhere with a cloud-based platform
Permission setting for admins from different units to protect data privacy
Duty roster feature makes instant human resources allocation much easier
Allow export of different reports by a click for monthly review