Global logistics service provider
This case study explains Use Case Sample 1, outlining the business context, key technology choices, and practical value for digital transformation teams.
Our client launched a new co-working space with facilities such as meeting rooms & smart lockers for their SME members. They need a mobile app for end users to reserve facilities with e-payment feature, a system for staff to monitor booking & access status.
Challenges
01No receptionist for onsite booking, payment & verification
Allow free access within booking time only
Limit number of facility users within specific period
Lock & open lockers without padlocks or keys
Long-hour lighting without users that waste power & cost
Solutions
02Booking app for members
Select facility, time slot & date for booking
Invite non-members & mark their calendars
Member QR code for identification & access to doors
Accept e-payment – credit cards or tokens
IoT implementation
Install IoT controllers to enable opening door locks by QR code
Allow booking of smart lockers & unlock with QR code
Auto lights on when door is opened by QR code
Cloud-based admin panel
Manage member details, bookings & facilities
Generate & deactivate QR codes
Manage tokens & transaction records
Monitor & download access records
Dashboard for overviews with reports
Auto email notifications for abnormal activities
Outcome
03Optimized user booking & payment flow with app
Enabled 24/7 self-serve access without staff support
Save manpower by auto verification with member QR code
Enhanced security for storage of personal belongings
Reduced power & cost with smart lighting
