Hong Kong Financial Services Company
This case study explains Hong Kong Technology, outlining the business context, key technology choices, and practical value for digital transformation teams.
Our client is a traditional financial services company. They see using mobile app to acquire more new users through internet as a new way out to grow business during the pandemic. Hence they adopt a membership app with market news & exchange rate to keep close contact with existing or new users.
Challenges
01No interactive or online channel to acquire new clients
No membership system to maintain loyalty & stickiness
Business mainly rely on existing customer or walk-in through physical
All financial services are moving online – need to follow the trend
Solutions
02Customized membership app
Informative app with financial market news, articles & latest exchange rate
Allow search of keywords for articles of hot topics
Allow leaving comments, likes & save articles to member’s own collections
Allow follow other members & see own fan numbers to create community
Admin panel
Integrated with API which can auto display latest news & article on app
Integrated with API which can auto display latest stock market info by currencies
Allow pinning selected article on top of sections & set article publish time
Enable setting of ads to be displayed among articles
View of comments to get insight from public conversations
Outcome
03Increased online exposure & new member database for further promotion
Increased extra income through placing ads in the app
Minimized manpower to manage app content with auto article feeds by API
Flexibility in selecting articles to publish with preset ad pop-up frequency
