Currency exchange shop in Hong Kong

Our client is a local currency exchange company which is expanding their business to virtual world. They want to adopt membership & loyalty programs to boost their sales revenue. With Gen Z as their target audience, they want to make an interesting app with interactive features.

• In an urge to launch a mobile app to capture online businesses

• High competition – most financial firms are launching apps to capture online market

• Require interesting features & outstanding UI to increase usage rate & stickiness

Membership app

• Member QR code – collect stamps or redeem gifts at shops by scanning QR code

• Stamp card UI – a virtual card to collect stamps for gifts redemption

• Earn reward points by finishing tasks or having more transactions

• Promotion item list for members & non-members

• Gift lists by categories for selection & reservation for onsite redemption

• Exclusive for VIP – “Make a wish” feature to fulfill any requests submitted by VIP

• Test your luck today – display how lucky you are with horoscope info

• Shop list with staff’s avatar & their service power index

Staff scanner app

• Allow scanning member QR code to add stamps to member’s virtual stamp card

• Allow scanning member QR code to deduct stamp or reward points for gifts redemption

Admin panel

• Member &reward points management – membership levels set with different rewards

• Redemption & promotion list management – allow updates with new contents & images

• Allow adding/ deducting stamps or reward points with permissions

• Manage shop list with map & respective staff avatar & profile

• Integrated with Horoscope API for auto display of today’s luck index

• View general enquiries & VIP wishlist for follow-up actions

• Increased member database & acquired new users online

• Enhanced brand image – turning a traditional currency exchange to cyber financial firm

• Drove members from online to offline – from using the app to visit their physical shops