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Cloud System | Mobile App | Order Placement

Safety boxes provider

Our client provides safety boxes for storing valuable assets. They need a system to handle enquiries from different channels for improving customer services.

Leading safety boxes providerΒ 

Mobile app & system for placing orders for aftersale services

Our client is a leading company in providing safety boxes to corporations or individuals for storing valuable assets. They need a system to handle enquiries from different channels for improving customer services – to repair or unlock boxes etc.

Challenges

– Consolidate all enquiries from different channels into one to ensure no missing cases
– Information from customers is not always detailed enough for smooth handling
– Duplicate communications cause unprofessional images to customers
– Some urgent cases might need immediate attention

Solutions

Mobile app for end-users
– Fill-in enquiry form with contact details & available date/ time for onsite services
– Allow uploading images & recordings about the issues
– Pop-up estimated costs for services before order submission

Cloud-based admin panel
– Receive instant email notifications upon orders
– Centralized all orders into a table for easy handling
– Allow export into CSV/ excel format for reporting

Outcome

– Centralized all orders into one single channel – reduce manpower for compiling records
– Cloud-based admin panel allows checking order status anywhere with network
– Instant notification to staff for taking immediate actions to settle urgent cases
– Improved overall customer services efficiency

Government department
Zipper & metal manufacturer
Mini-storage company

Booking, Cloud System, IoT, Membership, Visitor Management

Hong Kong Groceries Chain Group

Cloud System

Taxi management company

Cloud System, Mobile App, Order Placement, Website

A local famous entertainment agency

Cloud System, Website

Event management & production company

Cloud System, Visitor Management, Website

Newly Established Gym Rooms

Attendance, Booking, Cloud System, Membership, Mobile App, Visitor Management

Jewelry member club

Attendance, Booking, Cloud System, Membership, Mobile App, Visitor Management

Popular Music Group for Artists, Concerts & IP Management

Attendance, Cloud System, Visitor Management

Pet services provider

Booking, Cloud System, Membership, Mobile App, Order Placement, Progress Tracking

Hong Kong New Restaurant

Attendance, Cloud System

University & higher education centres

Attendance, Cloud System, IoT, Mobile App, Visitor Management

EV charging service provider

Booking, Cloud System, IoT, Mobile App, Progress Tracking, Website

Government department

Attendance, Cloud System, Mobile App, Website

Hong Kong Financial Services Company

Cloud System, Membership, Mobile App

Global logistics service provider

Booking, Cloud System, eShop, IoT, Membership, Mobile App, Visitor Management

Well-known home appliances retailer

Cloud System, Mobile App, Progress Tracking

China-based engineering contractor

Attendance, Cloud System, Mobile App, Visitor Management

Local Currency Exchange Shop

Cloud System, Membership, Mobile App

Global IP network transport solutions company

Attendance, Cloud System, IoT, Mobile App

US chamber of commerce in Hong Kong

Attendance, Cloud System, IoT, Mobile App

Leading beauty & fashion online media

Attendance, Cloud System, IoT, Mobile App

QR Code
Chinese opera clubhouse for entertainment

Cloud System, IoT, Visitor Management, Website

Zipper & metal manufacturer

Cloud System, eShop, Membership, Website

QR code
A new local self-service music studio

Booking, Cloud System, Membership, Mobile App, Visitor Management, Website

Private vocational college & higher education institute

Attendance, Cloud System, IoT, Mobile App, Visitor Management

Online game & top-up platform

Cloud System, eShop, Website

About technine
Founded in 2019, technine is a fast-growing software R&D powerhouse and system integrator headquartered in Hong Kong, with satellite offices in the UK and Canada. Led by industry veterans, our multidisciplinary team of engineers, designers, and innovation leads delivers scalable, future-ready digital solutions.

We specialize in end-to-end system development β€” from mobile apps and web platforms to cloud infrastructure, IoT, AI automation, and Web3 technologies β€” helping enterprises enhance efficiency and unlock new value.

We also support rapid innovation through PoC and MVP projects, with a fast, flexible development approach that shortens time to market and adapts to evolving business needs.

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Get in Touch

Enquiry
(852) 3596 2500 | Β [email protected]

HR Hotline
(852) 3468 8676 /
(852) 3596 2695 |Β  [email protected]

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Headquarters
28/F, 9 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong

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